User Behaviour towards the Use of Library Mobile Applications in Universities in Ekiti State, Nigeria

Abstract

This study examines the behavioural patterns, frequency of use, and determinants of how university students in Ekiti State, Nigeria, interact with library mobile applications. The study investigated how often users access mobile library applications, the primary purposes of use, and the factors influencing their usage decisions. The study adopted a survey research design, collecting data from 418 students through structured questionnaires which were analyzed using frequency counts, percentage, mean scores, and inferential statistical techniques. Findings reveal that respondents use mobile library applications at least three times per week, with information retrieval and catalogue search. The study revealed there is a significant positive relationship between users’ behavior with mobile library application services (r = 0.206, N = 418, P < 0.05), indicating a positive relationship between user behavior and service utilization. The study also found that users reported using mobile library apps only occasionally due to limited awareness of features and low digital literacy levels. The findings suggest that enhancing user training, promoting advanced features, and improving mobile interface design may increase mobile library application engagement and user satisfaction among university users.